Return Policy
Last Updated: March 2026
At FUTURE LASER TECH LLC, we want you to shop with confidence. If you are not completely satisfied with your purchase, we are here to help.
1. Return Eligibility
You may request a return under the following conditions:
- The item was purchased from our website
- The return request is made within 30 days of delivery
- The item is unused, unworn, and in its original packaging
- Proof of purchase (order number or receipt) is provided
We reserve the right to refuse returns that do not meet these conditions.
2. Non-Returnable Items
The following items are not eligible for return:
- Items marked as final sale or non-returnable
- Used, damaged, or altered items (not due to our error)
- Gift cards or promotional items
3. Return Process
To initiate a return, please contact our customer support team:
Email: service@futurelaster.com
Phone: (626) 551-1595
Please include your order number and a brief description of the reason for your return. Our team will provide return instructions, including the return address if applicable.
Important:
Do not return items without prior authorization, as they may not be accepted.
4. Refunds
Once your returned item is received and inspected:
- Approved refunds will be issued to the original payment method
- Processing time may take 5–10 business days depending on your payment provider
Shipping fees (if applicable) are non-refundable unless the return is due to our error.
5. Exchanges
We currently do not offer direct exchanges. If you wish to replace an item:
- Please return the original item
- Place a new order for the replacement
6. Damaged or Incorrect Items
If you receive a defective, damaged, or incorrect item, please contact us within 7 days of delivery.
Provide photos and order details, and we will resolve the issue as quickly as possible at no additional cost to you.
7. Return Shipping
- Customers are responsible for return shipping costs unless the item is defective or incorrect
- We recommend using a trackable shipping method, as we are not responsible for lost returns
8. Late or Missing Refunds
If you have not received your refund:
- Check your bank account again
- Contact your credit card company or payment provider
- If the issue persists, contact us for assistance
9. Contact Information
If you have any questions about our Return Policy, please contact us:
Company Name: FUTURE LASER TECH LLC
Phone: (626) 551-1595
Email: service@futurelaster.com
We are committed to providing a reliable and hassle-free shopping experience. Thank you for choosing FUTURE LASER TECH LLC.